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Terms & Conditions

These terms and conditions govern the sale of products by us (Candy Bows) to you on the candybows.co.uk website.

Please read these conditions carefully before purchasing Candy Bows products. By ordering our products, you signify your agreement to be bound by these terms and conditions. In the event of any inconsistency the terms and conditions of Candy Bows.co.uk shall prevail.

1. Our contract

When you place an order to purchase a product from us, you will be sent an e-mail confirming receipt of your order and setting out the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation stating that we've accepted that order. That acceptance will be complete at the time we send the order confirmation E-mail.

2. Returns Policy

If for any reason you are unhappy with your purchase, you can return it (at your own cost) in its original condition within 30 days of the date you received the item, unworn, and you will receive a full refund for the price you paid for the item. Please note: we can only accept the return of items if they are faulty. You will be responsible for ensuring proof of postage is obtained.

This returns policy does not affect your statutory rights.

3. Pricing and availability

We list availability information for products sold by us on the candybows.co.uk platform. We cannot be more specific about availability. Please note that postage estimates are just that. They are not guaranteed postage times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

4. Ownership and title

All ownership, title and risk of loss and/or damage in the product you have purchased shall pass to you at the point and time at which such product leaves our premises.

5. Delivery and Cancellation

Products may only be shipped to addresses within the UK.

You can cancel any order placed with Candy Bows, provided that the order has not yet been despatched.

Delivery times quoted on the website are estimates only and should be used for guidance purposes only.

6. Privacy

Please review our Privacy Notice.

7. Other businesses

We may provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Candy Bows does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties.

8. Children

Our products are aimed at children, however we recommend adult supervision at all times and products which have small pieces are outlined on the candybows.co.uk website. Candy Bows products are intended for wear as a hair accessory and we highly recommend that with small children these items are not to be swallowed or eaten.

9. Electronic communications

When you transact with Candy Bows or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

This condition does not affect your statutory rights.

10. Copyright Disclaimer

The copyright in this website and the material on this website (including the text, artwork, a number of photographs , on this website) is owned by Mrs C Mackenzie

Copyright license

Mrs C Mackenzie grants to you a worldwide non-exclusive royalty-free revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own [personal and non-commercial] use.

Mrs C Mackenzie does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, this website or the copy the personal designs of Mrs C Mackenzie as shown on this website for commercial use without Mrs C Mackenzie's prior written permission.

11. Alteration of service or amendments to the conditions

We reserve the right to make changes to our policies, and these terms and conditions at any time.

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